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FAQ

PRINTS

What kind of paper do you print on?

We print on Enhanced Matte Paper.

Enhanced Matte Paper is a 10.3 millimeter, thick, high quality, heavyweight stock. It's built to last – just like the church.

Do you print your own products?

We leave the printing to the pros and we worry about the artwork and theology.

Do you accept designs from third parties?

No, all of our designs are originals and designed in house by Josh Byers. That said, we do accept ideas for designs. Please hit up our contact page and let us know what you would like to see.

What if my printer requires a release to print?

If a printer requires a release to print a purchased download you can use this one here. If they need additional information please contact us.


SHIRTS

What brand do you print on?

Visual Theology standard t-shirts are printed on buttery soft Bella+Canvas tri-blend premium shirts.

How do I know what size shirt to order?

S M L XL
Chest to fit (inches) 34-37 38-41 42-45 46-49


For your chest, measure under arms around the fullest part of the chest. Be sure to keep tape level across back and comfortably loose. Keep in mind this sizing chart is approximate.

How should I care for my shirts? Will they shrink?

Nobody likes shrinkage but the best way to care for your shirts is to turn them inside out and machine or hand wash them on cold. Most all of the shirts have some form of cotton so they will tend to shrink a little after being washed and dried. For the least shrinkage, dry on low or hang dry.

What type of printing process is used on your apparel?

All of our shirts are printed direct to garment.  We use high quality CPSIA compliant inks.


SHIPPING

How long does it take for my stuff to arrive?

Standard shipping for orders in the contiguous US takes 5-10 business days. Once your order is made it is sent to our printing center. It takes 2-5 business days to print and then 3-5 additional business days to ship. While we can't guarantee it most people receive their goods in a week.

What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.

How much does shipping cost?

Right now we offer flat-rate shipping. The first item you purchase costs 7.95 to ship and each additional item costs .75. If you buy digital however, there is no shipping!

Do you ship internationally?

Kind of. We have to ship to Canada because Tim lives there. We are working on shipping to other countries.


STORE

What forms of payment do you accept?

We accept all major credit cards.

Why do you tax Californians?

Because we have to put up with Hollywood... No, not really. The wonderful place where our physical products are shipped from is located in the Golden State and we are required by law to charge taxes to people when they are where the products are.

How secure is your website?

We automatically encrypt your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Also, we employee a nasty regiment of Canadian mounties to watch over things.

What is your return policy?

All of our prints and shirts are custom printed for each order. We do not currently keep products in stock. If a product is defective or the wrong product, it may be exchanged for a new product which will be shipped to you at no additional charge.  All returns go to our printer so they can get you a new one asap. Their address is:

Printful
19749 Dearborn St, Chatsworth, CA 91311


ANYTHING ELSE?

Contact us. Thanks!